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Fees list : 


FULL MANAGEMENT: 10% of monthly rent (plus VAT) INCLUDES:

• Full advertising; conduct viewings; prepare inventory (see fees below); reference & credit check applicants

• Agree tenancy terms and prepare tenancy documentation

• Collect and remit the monthly rent received

• Pursue non-payment of rent and provide advice on rent arrears actions

• Deduct commission and other works

• Advise all relevant utility providers of changes

• Undertake two inspection visits per annum and notify landlord of the outcome

• Arrange routine repairs and instruct approved contractors

Early termination of full management service 10% of annual rent plus VAT (see Agreement for the provision of Residential Management)

   Updated 27/11/2017)

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Tenants please refer to the list of charges, and possible charges, that will or may occure before, during and at the end of your tenancy.

A list of these charges is available at our office and is included in the application form.


Before You Move In

Set up fee £48.00 each or £72.00 for two tenants (inc VAT)

Referencing (identity, immigration and visa confirmation, financial credit checks, obtaining references from current or previous employers / landlords and any other relevant information to assess affordability) as well as contract negotiation (amending and agreeing terms) and arranging the tenancy and agreement

Guarantor Fee £48.00 (inc VAT) per guarantor (if required) NO CHARGE for first guarantor but should the application fail there is a charge of £48.00 inc. VAT for submitting any further guarantor applications. Covering credit referencing and preparing a Deed of Guarantee as part of the Tenancy Agreement

New Tenancy Administration Fee £54.00 (inc VAT)

Preparation of Assured Shorthold Tenancy agreement

Pet Deposit

Returnable additional Security Deposit of a minimum of £200.00. This is to cover the added risk of property damage. This will be protected with your security deposit in a Government-authorised scheme and may be returned at the end of the tenancy


During The Tenancy


Amendment Fee £30.00 (inc VAT)
Contract negotiation, amending terms and updating your tenancy agreement during your tenancy

Renewal Fee (tenant’s share) £30.00 (inc VAT)
Contract negotiation, amending and updating terms and arranging a further tenancy and agreement

Also refer to the last section below for charges that will be made when the rent is late or not paid


Ending Your Tenancy


Future Landlord Reference Fee £10.00 (inc VAT) per reference request
Collating information and preparing a reference letter for a future landlord or letting agent


Other Fees and Charges


Lost Security Items £25.00 (inc VAT) plus item cost
Obtaining necessary permissions, sourcing providers and travel costs

Out of Hours Services £20.00 per hour (inc VAT) plus any actual costs incurred
Where actions of the tenant results in the agent (or nominated contractor) attending the property, time to remedy the situation is charged at the hourly rate


Unpaid Rent / Returned Payments

Unpaid Rent / Returned Payments

LATE RENT FEE: £18.00 per missed payment

RENT DEMANDS: £3.00 per letter sent


Professional Cleaning (if required) Minimum of £15.00 (inc VAT) per hour which will be deducted from the Security Deposit
Only charged where professional cleaning is necessary to return the property to the same condition as at the start of the tenancy.

If you have any questions about our charges please ask a member of staff

Updated  27/11/2017)
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CheckListIf you have viewed one of our properties and now wish to formally apply, please print off the full PDF form from the list below below and e-mail or by post to Lettings Manager, Tudor Estate Agents, Plas Y Ward, Pwllheli, Gwynedd. LL53 5DA



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When you have decided to move from your accommodation it is important that you follow the guidance given in these notes which are in accordance with your tenancy agreement.

Initially you must provide us with a notice of your intention to vacate and this notice must be in writing and delivered to us at least one month before your intended vacating date. Your vacating date can't be before the end of your fixed term tenancy. It is your responsibility to ensure that we have received your notice - we will always acknowledge your notice with a letter.

It is in everyone's interest to bring the tenancy to an end without difficulties.  The landlord wants the property back in good order with rent fully paid and you would like your deposit returned without any delay. We will do our part in this process in a fair and professional manner and we hope that you can make the process easy by following the guidance provided below.

Please note that following the check-out inspection we are unable to allow further access to the property so please take the time to read and prepare;

  • The property should be thoroughly cleaned and left tidy throughout. This includes all appliances - ensuring the oven is cleaned thoroughly, including the internal racks and trays, the fridge/freezer is thoroughly defrosted and free of excess water (and left off and the door open), the washing machine powder drawer and any filters are cleaned out, extractor fans cleaned and filters replaced or cleaned, kitchen units wiped out. Skirting boards, door frames & light fittings are dusted, finger marks are removed from light switches and any marks on paintwork removed and the windows cleaned inside and out. This list is just for guidance and is not exhaustive.
  • All light bulbs in the property to be replaced if required (or a charge will be made for staff to source and replace)
  • Any broken or damaged items from the inventory should be replaced with the same or as near match as possible.
  • The garden, including lawns, borders, paths, driveways, patios and hedges should be left in a good tidy condition and all weeds removed. We can recommend gardeners to you should you prefer it is done professionally.
  • Curtains and nets should be washed or dry cleaned as appropriate along with Venetian blinds.
  • Ensure that carpets are as clean as you found them (the original cleanliness will be noted on the inventory you were sent). If there are any new stains or grubby areas the carpets MUST be professionally cleaned. It is a condition of your tenancy agreement that, if you have been at the property for 12 months or more, the carpets must be cleaned in any case. We can recommend carpet cleaners. If you arrange the carpet cleaning yourself you must provide proof that this has taken place by a professional cleaner.
  • If you have had authorised pets at the property, you will have signed additional clauses in your tenancy agreement obligating you to have the carpets professionally cleaned and treated specifically to eradicate the possibility of fleas. Please ensure that you obtain proof when having this done.
  • Arrange final accounts for gas, electric, telephone, water rates and council tax but not to disconnect the gas, electric or water, just to take final readings and close accounts.
  • You must arrange re-direction of your mail with the Post Office; we will not accept responsibility for any mail which arrives after you have vacated the premises. Tenants are at risk of falling prey to identity fraudsters by failing to change their details when they move house so please do this in good time.
  • Ensure that all your personal belongings are removed from the premises prior to our inventory check and handing back of the keys.
  • To enable the return of your deposit please provide your forwarding address and bank details by returning the enclosed form.
  • Please advise us if you have changed the alarm code (if applicable) during your tenancy or check with us that we have the correct alarm code when you hand in the keys
  • If your rent is paid by standing order, you must contact your bank and cancel it direct with them. We cannot do this for you. Please be advised that we are charged for receiving standing orders and therefore if a payment is received after you have left an administration fee of £25 plus VAT will be applied to cover the processing costs for returning these monies to you.

This is not an exhaustive list so please refer to your tenancy agreement for a full explanation of your obligations. You will not be permitted to re-enter the property after expiry of the notice period in order to undertake any of the above and therefore it is essential, for the return of your deposit, that you carry out the above in advance of check-out. Thank you for your assistance and if you have any queries regarding the above points, please contact us.

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How binding is the Tenancy Agreement I enter into?

A Tenancy Agreement is a legally binding document. You will be committed to paying rent until the end of the agreed term and you could be liable to legal action if you break the terms of the agreement. If your circumstances should change for any reason during your tenancy, please let us know, We can contact your Landlord and discuss the possible solutions. You should, however, always assume at the outset that you will be committed for the duration of the Agreement.

Does it matter whether the property is Fully Managed or Let Only?

If your chosen property is fully managed, then we will be your first point of contact for all matters associated with your tenancy including rent payment, maintenance and repair issues - we act on behalf of the landlord. Let Only means that we find tenants for the property and arrange the paperwork, then the Landlord takes over the management and holds your deposit or pays it into a protected scheme. Most properties are fully managed.

What if the difference between furnished or unfurnished?

Each property is obviously different but generally speaking unfurnished means that there will be no furniture or effects. You can, however, expect carpets, curtains and possibly some basic items. Furnished will offten include all the essential furnishings required to move in straight away apart from minor kitchen equipment and bedding. Short term lets and winter let holiday homes are usually more comprehensively furnished. We will supply you with an inventory showing exactly what is included with each property.

What fees will I pay to Tudor?

We charge a Referencing Administration Fee when you apply for a tenancy of your chosen property. If your application suceeds there is then an administrative charge for the preparation of the tenancy agreement. Should you renew your tenancy after each agreed term (usually six months), we will charge you a Renewal Fee. The amounts are confirmed on our Application Form. If you are not sure please ask.

Do I need insurance?

We recommend that you should arrange insurance against any damage you might accidentally cause to the Landlord's property or contents. The Landlord will have insurance for the building and his own contents against normal perils such as fire, theft and flood. This cover will not extend to cover your contents.

Who pays the council tax and other bills?

All utility bills are your responsibility except where agreed otherwise in the Tenancy Agreement. You must set up your accounts with your chosen suppliers upon moving in and close those accounts at the end - we will ask for confirmation that final bills have been paid. Many rural properties will have private drainage systems such as septic tanks - you will be asked to empty the tank before vacating the property.

Can I have pets?

Most landlords will not allow pets especially in flats and appartments. If you have a pet and would like to be considered for a tenancy you must inform us at the outset. Some landlords, under certain circumstances, will accept pets but usualy with a higher deposit. Having a pet without consent is a breach of your tenancy agreement.

What references will you ask for?

In all cases we will ask for your address history so that we can carry out a search via our prefered Credit Reference Agency. We will also approach your current Landlord or Agent (if you are renting) as well as obtaining a written reference from your Employer. If you are self-employed we will ask for your Accountants details and/or recent accounts. We have special provisions in place for Overseas Tenants. If you think your situation is unusual, just ask our staff.

When might I need a Guarantor?

If the referencing agency advices or if you will be in receipt of a housng allowance, or for some other reason, we may ask for a guarantor to support your tenancy. This is a serious commitment, as the guarantor will be as responsible as the tenant for all of your tenancy obligations including rent. Guarantors will need to demonstrate that they have sufficient financial secuity to cover both their own financial commitments as well as your rent. We will usually ask for a reference for your guarantor in the same way as the actual Tenant and there will be a 'Guarantor Reference' fee is payable.

Do I pay a deposit, how much will it be and will I get it back?

The deposit is normally about 125% of one months rent. So a rent of £400pcm will require a deposit of £500. Where we manage the property, the deposit is held in a bonded client account in accordance with RICS and ARLA and government regulations. This means that it is protected both during and after your tenancy and when you leave we will negotiate any proposed deductions helping Tenant and Landlord to reach agreement. All deposits now have to be protected by law so if you are considering renting through a private landlord or another Agent, ensure you satisfy yourself that they are complying by asking them which Tenancy Deposit Scheme they are registered with.

Will an  application be considered from an applicant receiving Housing Allowance?

Yes - we will accept applications from tenants who receive Housing Allowance - just let us know prior to complete the application form - in these circumstances we will usually ask for a guarantor agreement. 

Will we consider applications from smokers?

All Landlords have a no - smoking policy. This means you and your guests will not be allowed to smoke in the property (including common parts in blocks of flats and appartments). Some Landlords will additional to the above not let to anyone who smokes. There is a difference between 'no smoking' and 'no smokers' - make sure you correctly complete this section on the aplication form.

How do I pay the rent?

Rent is paid monthly in advance by standing order from your bank. This is a worry-free way of ensuring you never fall behind in your rental payments. Be sure to tell us if your circumstances change, for instance you change banks or your employment situation changes as we can then help you to protect your tenancy. The last thing we want is for you to fall into arrears. You can also pay by debit card at the office or over the phone.

How much money do I need to move into a property?

Before your tenancy begins we require the first month's rent, deposit and fee in cleared funds. You can pay by Debit or Credit card, bank transfer, bankers' draft or building society cheque. Personal cheques can only be used if they are paid ten days in advance, in order to clear. You will be given details in writing before taking up the tenancy.


If you have viewed one of our properties and now wish to formally apply, please print off the full PDF form from the list below below and e-mail or by post to Lettings Manager, Tudor Estate Agents, Plas Y Ward, Pwllheli, Gwynedd. LL53 5DA

The application forms are also available on line here

Further Useful information for Tenants here

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Please contact the office when you first identify a defect - please provide a detailed explanation of the defect so that we can decide on the best course of action.


Emergency out of Hours Assistance

We will provide out of hours contact information here shortly with emergency contact details.

Emergency call-outs are very costly for your Landlord so please make sure the problem is serious enough before using this service otherwise your Landlord may insist that you pay part or all of the bill.

We do not want you to take risks with your personal safety, merely to use your discretion wisely. If you're unsure then you can call the emergency contractor and ask their advice before asking them to come out.

Examples of real emergencies:

  • Gas leaks - call Transco immediately on 0800 111 999.
  • Water leaks which can't be stopped by turning off an isolation valve/ stop tap.
  • Burglaries which require doors or windows securing.
  • Locked out of the property due to faulty/collapsed lock.
  • Boiler breakdowns in extreme weather conditions.
  • Electrical wiring/installations causing sparking or shocks.

Examples of non-emergencies:

  • Blocked drains or sinks.
  • Lost keys - you should call a locksmith at your own expense or wait until our office opens to see if we have spares.
  • Broken kitchen appliances.
  • Blown fuses or bulbs.
  • Boiler breakdowns in mild weather conditions.
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This is a new section to assist prospective tenants and existing tenants.

You will be able to download the tenancy application forms and we will also provide information about new card payment  arrangements.