Dear
Our virtual office continues to be open for business despite the door to our physical office being closed!
We are attending to the needs of buyers, sellers and applicants. We are assisting vendors who have agreed a sale of their properties and purchasers who now need assistance with the progress of these transactions. There are ongoing discussions about the delays in completion dates. If you need our help, please contact us by e-mail as shown below.
Additionally, our property management and rent collection service continues albeit by e-mail, on-line and telephone.
We are attending to the needs of tenants, many of whom are in the 'at risk' category. We are also
attending to tenants who have expressed concerns about their tenancies and, in consultation with landlords, working on practical solutions.
We are, of course, continuing to process rent payments to landlords.
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We are able to carry out the above high-level service because we have a dedicated and willing team of great property professionals.
We do, however, ask that you assist by using the following communication methods:
* Our telephones will be manned at the office and by staff working remotely from home with call-forwarding.
* E-mails will also be attended to at the office and off-site so please be patient with any enquiry we will work to resolve all issues raised in a timely manner taking account of the restrictions imposed upon us.
* To assist with a speedy reply all staff will be monitoring the following e-mail and telephone number:
01758 701 100 post@huwtudor.co.uk
For the very latest news from TUDOR please look at our web site
www.huwtudor.co.uk
We are determined to play our part to minimize the spread of this virus and we will continue with our high-level service whilst minimising risk to you and our staff.
We continue to monitor the guidance issued by our professional bodies RICS, ARLA and NAEA along with the advice and regulations published by the Government.
We take this opportunity to thank you for your co-operation and hope that you keep safe and well
Stephen Tudor MRICS FNAEA MARLA
Director H Tudor A'i Fab Cyf TA Tudor Estate Agents and Chartered Surveyors